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CUSTOMER CARE
Understand the currency and the complete order review before you confirm.
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Terms of shopping
Prices in this reference collection are shown in US dollars. Selecting another country changes the destination context; it does not imply a currency conversion.
Check the currency and the final amount at a live checkout. Any conversion or cross-border fee charged by a payment provider is separate from a displayed product price.
Review the items, quantities, destination, shipping charge and any tax or duty information before authorising a payment. A crossed-out product price is a comparison with an observed listed price, not a promise that an offer is currently available.
A live checkout should show the payment methods available for that order and market. Do not assume a method is supported because its logo appeared in an older page or social post.
Keep card numbers, security codes and account credentials out of support messages. Only enter payment details in the authorised secure payment flow.
Contact us with the order number, the currency and a description of the issue. If a screenshot is useful, hide sensitive payment or personal information first.
The current prototype creates a receipt in this browser only. It does not request card details, collect payment or place a live order. The confirmation screen makes this boundary explicit.
We’re happy to help you find the right next step.
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